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Tue, Mar 14


ZLDR1218 virtual

Dealing With Difficult People (Virtual via Zoom)

The best way to handle difficult people is to be aware and prepared for their behaviors and to develop strategies for dealing with them.

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Time & Location

Mar 14, 2023, 8:00 AM – 12:00 PM EDT

ZLDR1218 virtual

About the Event

Upon completion, participants will be able to:

  • Explain common behaviors of difficult people.
  • Describe strategies for dealing with difficult behavior.
  • Apply techniques to handle anger, hostility and conflict.
  • Develop a personal plan to better handle difficult behavior.

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