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Thu, Apr 27


Corporate College East

Adapting Across Cultures Through Emotional Intelligence - ZLDR1053

Learn how to better acknowledge norms and differences, build rapport, negotiate across cultures and handle sensitive situations.

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Time & Location

Apr 27, 2023, 10:00 AM – 12:00 PM EDT

Corporate College East, 4400 Richmond Rd, Warrensville Heights, OH 44128, USA

About the Event

Upon completion of this course, participants will be able to:

  • Identify the elements of cultural competence in the workplace
  • Increase understanding of their own cultural background and how it affects their perception and interpretations of other cultures
  • Recognize the three dimensions of cultural awareness when interacting with other cultures
  • Develop the skills needed to practice respectful and caring behavior toward culturally diverse individuals and groups
  • Understand how values differ among cultures
  • Identify different communication styles among diverse cultural groups
  • Give and receive feedback in a caring, respectful way
  • Adapt behaviors that support cultural competency and minimize behaviors that undermine it

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