Course Description

• This course creates participant awareness, and the ability to understand conflict and how to build successful outcomes.

• There are many benefits to diversity in the workplace, including creativity among teams and a more expansive set of solutions to problems.

• However, cross-cultural misunderstandings may arise when there are differences. One negative effect of cultural diversity in the workplace is the increased tendency of personnel to create interpersonal conflicts. A diverse workplace will contain different opinions, thoughts, beliefs, norms, customs, values and traditions.

• Companies that encourage diversity in the workplace, and support education about diversity and inclusion, inspire all of their employees to perform to their highest ability.

Learner Outcomes